Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
1. Order Processing
- Orders are usually processed within 1–2 business days after successful payment.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation with tracking details.
2. Delivery Time
Estimated delivery timelines are:
- Metro Cities: 2–4 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 6–10 business days
Delivery times are estimates and may vary depending on the destination, courier service, weather conditions, holidays, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Any free-shipping offer will be subject to the terms and minimum order value mentioned on the website.
4. Order Tracking
Once your order is dispatched, tracking information will be shared with you through your registered email address or mobile number.
You can use the tracking details to check the current status of your shipment.
5. Delivery Address
Please make sure that your shipping address, PIN code, phone number, and other contact details are correct before placing your order.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Delayed or Lost Orders
While we work with reliable courier partners, unexpected delays can sometimes occur.
If your order is significantly delayed or appears to be lost in transit, please contact our customer support team. We will coordinate with the courier partner and assist you with the issue.
7. Damaged Package
If you receive a package that appears damaged or tampered with, please contact us as soon as possible and provide:
- Order number
- Photos/videos of the package
- Photos of the damaged product
This will help us investigate the issue quickly.
8. International Shipping
Currently, we ship orders within India only, unless otherwise specifically mentioned on the website.
9. Contact Us
For any shipping-related questions, please contact our customer support team using the contact details provided on our Contact Us page.
By placing an order on our website, you agree to the shipping terms mentioned above.
